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Terms of Service

Last updated: 22 July 2026

Terms of Service - Pharmacy Weight Loss Northallerton

Pharmacy Weight Loss Northallerton
GPhC Registration No. 9012511
Last updated: July 2026

Please read these Terms of Service carefully before using our services. By accessing our website or placing an order, you agree to be bound by these terms.

1. About Us

Pharmacy Weight Loss Northallerton is a GPhC-registered online pharmacy (No. 9012511) providing weight loss consultations and prescription services to patients in Northallerton and surrounding areas. We operate in full compliance with UK pharmacy legislation and professional standards set by the General Pharmaceutical Council.

2. Eligibility

To use our services, you must be aged 18 or over and resident in the United Kingdom. You must complete an honest and accurate medical questionnaire before any prescription can be considered. Our pharmacist reserves the right to decline a request for treatment if it is deemed clinically inappropriate or unsafe for you.

Our weight loss services are not suitable for individuals who are pregnant, breastfeeding, or have certain medical conditions. Full eligibility criteria are outlined during the consultation process.

3. Prescriptions

All prescriptions issued through Pharmacy Weight Loss Northallerton are generated only after a thorough clinical review by our qualified pharmacist prescriber. We do not guarantee that a prescription will be issued following your consultation.

Prescriptions are issued in accordance with current clinical guidelines and are subject to regular review. You must not share prescribed medication with any other person. It is your responsibility to inform us of any changes to your health, medication, or circumstances that may affect your suitability for treatment.

Our pharmacist may request additional information or refuse to continue treatment at any point if they have clinical concerns about your safety or wellbeing.

4. Payment

Payment is required in full at the time of ordering. We accept major debit and credit cards through our secure payment gateway. All prices are displayed in pounds sterling (GBP) and are inclusive of VAT where applicable.

You will not be charged for a prescription consultation that results in treatment being declined. In such cases, any applicable consultation fee will be clearly communicated to you in advance. We reserve the right to amend our prices at any time, though changes will not affect orders already confirmed.

5. Delivery

Once your order has been reviewed and approved by our pharmacist, we aim to dispatch your medication within 1 working day. Delivery is carried out via a tracked courier or Royal Mail service to your specified UK address.

We cannot be held responsible for delays caused by courier services, incorrect address details provided by you, or circumstances beyond our reasonable control. If your order has not arrived within the expected timeframe, please contact us promptly so we can investigate.

6. Cancellations and Refunds

You may cancel your order before it has been approved and dispatched by contacting us as soon as possible. Once a prescription has been generated and medication dispatched, we are unable to offer a refund, as medicines cannot be returned or resold under UK law.

If your prescription request is declined following clinical review, you will not be charged for the medication. Any refund due will be processed within 5 to 10 working days, depending on your payment provider.

7. Medical Disclaimer

The information provided on our website is for general informational purposes only and does not constitute medical advice. Our services complement but do not replace the care of your GP or other healthcare professionals. You should always inform your GP of any medications prescribed to you through our service.

Results from weight loss treatments vary between individuals. We make no guarantees regarding specific outcomes. If you experience any adverse effects or unexpected symptoms, stop using the medication and seek medical attention immediately.

8. Data and Privacy

We are committed to protecting your personal and medical data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. We aim to respond to all data-related enquiries within 48 hours. Full details are set out in our Privacy Policy.

9. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of England and Wales. Any disputes arising in connection with these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

10. Contact Us

If you have any questions about these terms or our services, please contact us through the details provided on our website. We are here to help and committed to providing a safe, professional, and transparent service.